Boarding Conditions

By agreeing to place your animal with us you are confirming that you have read, understood and agreed to all of the following conditions

Your pet can only be accepted for boarding if it is in good health and you are able to produce a Certificate or Pet Passport confirming your dogs inoculations are up to date. No dog can be accepted for boarding unless it has been inoculated against Distemper, Hepatitis, Rabies, Leptospirosis and Parvo Virus. Any current or ongoing problems with a dogs health or temperament must be notified at the time of booking

  • We reserve the right to refuse any dog that we consider to be of an unreliable temperament, or sick at the time of boarding. Should it be necessary at our discretion for your animal to receive veterinary attention whilst in our care all fees incurred are the responsibility of the owner
  • We reserve the right to immediately change the agreed type of boarding/day care if we believe it is necessary to protect the health and well being of your pe
  • We cannot guarantee that toys, blankets, or bedding will be kept in the same condition as brought in
  • Whilst every possible attention is given to each dog boarded with us, it is done entirely at the owners risk, as are dogs sharing accommodation. Should we feel the need to separate them in the interest of the animals own safety, accommodation charges will revert to full price
  • We offer a long-term boarding discount of 10% off for stays exceeding two weeks from day 15. We require a pre-payment (amount to be determined) on ALL long-term agreements.
  • We may require payment of a deposit in cash to secure your boarding reservation. Failure to cancel your reservation at least 48 hours before your reserved date or failure to show up for reservation, will result in a charge equal to ONE NIGHT of BOARDING
  • You understand that there areĀ  risks involved with communal boarding. Although we will offer all reasonable care we cannot make any absolute guarantees due to the unpredictable nature of animals.
  • Animals will not be released to anyone other than the owner without confirmation from the owner prior to boarding



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